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My Big Brother Feature
A conceptual complaint feature that has been specially crafted for soldiers within the PAZAM application, underscoring its significance in addressing the unique needs and concerns of military personnel.
As the dedicated designer
I find the incorporation of this feature particularly intriguing, as it underscores our commitment to enhancing the user experience for military users.
Design Process
Delving into the design process, a series of meticulous steps were undertaken to ensure the seamless integration of the conceptual complaint feature. This involved a comprehensive understanding of the specific challenges and requirements faced by soldiers, allowing us to tailor the feature to meet their distinct needs effectively.
Our aim is to deliver a comprehensive solution that not only addresses complaints but also contributes to an improved and streamlined experience for military personnel utilizing the PAZAM application.
Why was the project established?
Awareness
An army that is aware of its problems
Efficiency
Knowledge is power. You report, we can take care
Safety
When the soldiers feel that their problems are solved, they feel better about their service
Report Pages
Response/complaint screens in the interface.
Each screen contains the necessary elements for the soldier to send information about a complaint.
Providing Important Information to Soldiers
Passing on critical and vital information to the soldiers strengthens the sense of security that the interface wants to create for the soldiers.
Direct Connection Service Providers
In order to provide a full service, there is the possibility of contacting civil service providers.
As a result of a study that was performed, it was decided to set up a human chat that would provide direct assistance if necessary. The chat would be managed by a dedicated department in the IDF Personnel Division.
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